Safety First
EA’s rules, the risk, the delivery
- $8.36
- per 100K on PC
- 2 hours
- Comfort Trade delivery
- 21 days
- refund window
EA’s rule book on bought coins, quoted
The Play Fair section of EA’s User Agreement rules out any role in trading accounts or in-game money, whether buying, selling, handing out or farming it. EA’s help article on fair play in FC is blunter still: coins bought from an outside seller break the rules, and mule accounts and comfort trades are named as harming the economy.
EA further points out that sellers usually want access to the account, and sharing account information is itself listed as a rule break. Coin buying through the Transfer Market may cost a club its market access, on console and in the Companion App alike.
We quote all this so the decision rests on EA’s own words. Many players order anyway; the choice is yours, and the order desk above stays where it is either way.
What EA lists as consequences
EA names these actions in its FC rules and its article on using coins and points safely. EA adds that it may use them straight away, even on a first offense.
- 01
Coins and market
The balance can be wiped, trading on the Transfer Market cut back, and the club’s name struck from leaderboards.
- 02
The club
The whole Ultimate Team club, squad and items included, can be erased.
- 03
The account
Online FC play can be shut for a while or for good, and a ban can stretch to this FC, every FC, or EA games in general; a console suspension sits on the list too.
Habits that keep an order tidy
- Switch on two-factor authentication and note the backup codes before paying; the delivery form then takes a minute.
- Pick the platform whose console or launcher opens your club. Coins cannot be moved between clubs, and moving them between accounts is itself against EA’s rules.
- Keep every console, PC and app session of Ultimate Team closed until the status reads done.
- Keep the purchase number and the payment email; support needs both for any question.
- Afterwards, review Security and Privacy in your EA account and keep the remaining codes private.
The step-by-step route is on the page about how ordering works, and prices for every pack are on the FUT market prices board.
Refunds, disputes and support
Payment runs on the payment page, not on this site: card data goes to a Stripe page, crypto to the checkout’s own page. This site never sees card numbers or account details.
You have 21 days from the payment date to claim money back. A failed delivery means every cent returns, with no deduction. A delivery stopped halfway is refunded for the coins still missing. Changing your mind, or holding an account the seller cannot serve, reduces the refund by ten percent. Cheaper prices later on do not trigger any payment.
The checkout’s support answers around the clock in live chat, on Discord and by email; the links are on the payment page. Questions about this site itself go to the address on our contact page.
Can EA tell that coins were ordered?
EA does not explain how it checks, so nobody outside EA can say for sure. What EA does say is that it may act against coin buying, comfort trades and shared logins, and that penalties can apply on a first case. Treat any promise of zero risk, from anyone, as marketing.
What is the worst that can happen to a club?
EA’s list goes from removing the coins and restricting the Transfer Market, through deleting the Ultimate Team club, up to bans from FC online play or from EA games and a console suspension. EA does not say which step it uses when; the list is the honest upper bound.
Does the order page ask for my EA login details?
After payment the order form wants the address your EA account uses and some backup codes; with those the seller enters the club for the delivery. EA advises never to share login information with anyone, which is part of the risk described above.
Is my payment protected if delivery fails?
If delivery proves impossible, you get a full refund without a cancellation fee. Requests reach the checkout’s support within 21 days of paying and should state who you are, which order, when it was placed, what you paid and how, and why you want the money back.
Should I change anything in my EA account afterwards?
It is sensible to look at the account’s Security and Privacy page once the coins have landed, check that two-factor authentication still uses the method you want, and keep your remaining backup codes somewhere safe. If a device you do not recognize signed in later, contact EA.
Decided? The desk is at the top
Prices are live, the platform is preselected at today’s lowest rate. Change it if your club lives elsewhere.
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